This privacy policy set forth below (“Policy”) describes how Lavanya Plus Ltd and its associated companies collect, use and share personal data of its Service Providers and Service Users of the WeMa Platform. Please read this Policy which explains how we collect, use, disclose and transfer the personal information that you provide to us on our websites or mobile applications, when you visit our site. By visiting our site and providing us with your personal data, you acknowledge and agree that your personal data may be processed for the purposes identified in this Policy.
About WeMa care aka Lavanya Plus Ltd. Lavanya Plus Limited (“Lavanya”), registration number 07973969, having its registered office located at: 11 Broadgates Avenue, Barnet, EN4 0NU. United Kingdom. Lavanya provides an online e-commerce and mobile app platform for enterprise and independent service providers and users helping them to connect with one another, communicate, arrange and pay for care, health and wellbeing service appointments and contracts between each other. This platform provides: A searchable online database of service providers (businesses and independent individuals)
Communication tools to facilitate interaction A service system for users to manage short and longer term service search’s and enter into an agreement with the service provider Payment system to enable transactions between service providers and users Monitoring tools for users and their friends and family to monitor care activity Feedback tools on the service provision
USE OF PERSONAL DATA We use your personal data for the following purposes: To operate, maintain, and improve our sites, products and services; To respond to comments and questions and provide customer service; To send information including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages; To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners; To link or combine user information with other personal data; To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and To provide and deliver products and services at Service Users request.
SHARING OF PERSONAL DATA We do not rent, sell or share personal information about you with other people or non-affiliated companies outside Lavanya Plus Ltd except under the following circumstances: With your consent. For example, you may let us share personal data with others for their own marketing uses. Those uses will be subject to their privacy policies. When we do a business deal, or negotiate a business deal, involving the sale or transfer of all or substantially all of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. For legal, protection, and safety purposes; To comply with laws or any regulatory obligation; To respond to lawful requests and legal processes; To protect the rights and property of Lavanya Plus Ltd, our agents, customers and others. This includes enforcing our agreements, policies and Terms of Use. In an emergency. This includes protecting the safety of our employees and agents, our customers, or any person. With those who need it to do work for us such as payment service providers. We may also share aggregated and/or anonymised data with others for their own uses.
INTERNATIONAL TRANSFER OF PERSONAL DATA Your personal data may be collected, processed and/or otherwise transferred outside the European Economic Area and may be processed not only in the country in which it was collected but also in other countries, including the United States, where data protection and privacy laws and regulations may not offer the same level of protection as in other parts of the world. By providing your personal data to us, you consent to such transfer, collection and/or processing in the United States of your personal data, which includes the use of cookies as described in this Policy, which includes the use of cookies as described in this Policy.
PROTECTING YOUR INFORMATION We want you to feel confident about using our site, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees and our contractors who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organisational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction.
RETENTION PERIOD We will retain your personal data for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
HOW TO EDIT, DELETE OR ACCESS YOUR PERSONAL DATA You have the right to ask for a copy of any personal information that we hold about you in our records, to correct any inaccuracies and to update any out of date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related, i.e. non-marketing communications, such as email updates). If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at the address given above.
CHANGES TO THIS POLICY From time to time we may change this Policy. If we make any changes, we will change the Last Updated date above. If you do not agree to these changes, please do not continue to use our site. If material changes are made to this Policy, we will notify you by email or by placing a prominent notice on the site.